When "My Matters" aren't really your own

The folks at Interwoven have started a blog on their support site (which can't be rendered in any RSS feeds thanks to the login requirements). Still it is a pretty good collection of tips and tricks and pointers for the WorkSite family of products. One of the recent posts addresses a potential issue where users would get inconsistent results for their "My Matters" and "My Favorites" results in MCC mode. It turns out that this is actually more common than it probably should be, but also that it is incredibly easy to address. The users just need a preferred database defined. There's more details in that blog post (I don't want to steal their thunder - nor their content), but the resolution should be pretty easy to implement if you're seeing the problem.

That's the troubleshooting tip for the weekend.